Privacy Policy
Effective date: 3 January 2026
This Privacy Policy explains how Lemke & Lemke (“we”, “us”, “our”) collects, uses, discloses, stores, and protects personal information, including through our website and when we provide coaching and consulting services. New Zealand’s Privacy Act 2020 requires organisations to be transparent about how, when, and why they collect personal information.
1) Who we are and how to contact us
Business name: Lemke & Lemke
Location: Aotearoa New Zealand (working locally and globally, including online)
Contact (privacy enquiries): hello [at] lemkeandlemke.co.nz
Postal address: Lemke, PO Box 5423, Frankton, Hamilton 3242, New Zealand
2) What personal information we collect
Depending on how you interact with us, we may collect:
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Contact details (e.g., name, email address, phone number, organisation, role)
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Enquiry details (what you send via forms/email, including any attachments)
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Booking and service details (appointment time, service selected, notes you provide for scheduling)
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Coaching/consulting information you choose to share during our work together (this may include sensitive personal information)
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Website usage information (e.g., IP address, device/browser data, pages viewed, approximate location, and site interactions) collected via cookies and analytics tools
3) How we collect personal information
We collect personal information when you:
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Submit a website form (contact/enquiry and any newsletter/updates sign-up if enabled)
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Book a call/session via our website
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Email us or communicate with us directly
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Browse our website (some information is collected automatically via cookies and similar technologies)
4) Why we collect and how we use your information
We use personal information to:
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Respond to enquiries and communicate with you
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Provide coaching, consulting, facilitation, and executive education services
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Schedule appointments and manage client relationships and business operations
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Improve our website, services, and client experience
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Send service-related communications, and marketing communications only where appropriate (you can opt out at any time)
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Meet legal, regulatory, and professional obligations
5) How we share personal information
We do not sell your personal information.
We may share personal information with:
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Service providers that support our website and business systems (including our website platform)
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Professional advisers (e.g., accounting or legal advisers) when necessary
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Authorities where required or authorised by law, or to protect rights and safety
6) Website platform (Wix) and international processing
Our website is hosted on the Wix platform. Information submitted through the site (for example, via forms or bookings) may be processed and stored within Wix systems and by Wix service providers in locations where they operate.
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7) Cookies and tracking tools
Our website uses cookies and similar technologies for essential site functions, security, and performance, and (if enabled) analytics.
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See the Wix Cookies and Tracking Tools information.
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You can manage cookies through your browser settings. If we use a cookie banner, you can accept or decline non-essential cookies through that banner.
8) Google Analytics
If we use Google Analytics, it helps us understand how visitors use the site (such as pages visited, time on site, and traffic sources).
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9) Security and retention
We take reasonable steps to protect personal information from loss, unauthorised access, misuse, alteration, or disclosure. We keep personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.
10) Accessing and correcting your information
You can request access to personal information we hold about you, and request correction if you think it is wrong. Contact us at hello [at] lemkeandlemke.co.nz.
11) Complaints
If you have concerns about how we handle personal information, please contact us first so we can try to resolve the issue. If you are not satisfied, you can:
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12) Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with an updated effective date.